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Burdeos, Angelo O.

Assistant Chair

aoburdeos@usc.edu.ph

Degrees

Master in Business Administration
Master in Management

Recent publications:

  1. Rivero, D. M.; Suson, R.; Arnejo, A.; Atibing, N. M.; Aro, J. L.; Wenceslao, C.; Burdeos, A.; Yamagishi, K.; Ocampo, L. (2023). Service recovery and innovation on customer satisfaction amidst massive typhoon-induced disruptions: The mediating role of SERVQUAL. Int. J. Disaster Risk Reduct. doi: 10.1016/j.ijdrr.2023.104130.
  2. Suson, R.; Rivero, D. M.; Arnejo, A.; Atibing, N. M.; Aro, J. L.; Burdeos, A.; Yamagishi, K.; Ocampo, L. (2023). Customer loyalty during disasters: The case of Internet service providers amidst typhoon Odette in Central Philippine urban districts. Urban Sci. doi: 10.3390/urbansci7020055.
  3. Mata, P.; Cullano, R. A.; Tiu, A. M.; Gonzales, G.; Selerio, E.; Maturan, F.; Evangelista, S. S.; Burdeos, A.; Yamagishi, K.; Ocampo, L. (2023). Public satisfaction with the government’s disaster response during typhoon Odette (Rai). Int. J. Disaster Risk Reduct. doi: 10.1016/j.ijdrr.2022.103483.

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